The Front Desk Clerk greets, registers, and makes room reservations for Hotel guests, and also acts as the first point of contact for Hotel guests.
Requirements: Minimum 21 years of age. Valid California Driver’s License.
Education and/or Experience: High School Diploma or General Education Degree (GED). One year of guest service experience including cash and POS handling experience. Requires computer knowledge. Previous hotel- related experience desired.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
High security gaming license from the Tribal Gaming Agency
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand (80 to 100%); use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Duties, responsibilities, requirements, and expectations that pertain to this job are subject to change as needed.