Assists in the coordination of F&B service activities, including but not limited to; overseeing daily operations of Rolling Hills Buffet, Timbers Steakhouse, Carlinos Event Center, Aromas, bar, and lounge, . Assists the Food & Beverage Director/ Manager in achieving optimal profitability while maintaining a high quality Food and Beverage operation with excellence in guest service.
Works with the F&B Director/ Manager to carry out supervisory responsibilities in accordance with the organization's policies and procedures. In the absence of the Food and Beverage Director/ Manager, carries out those additional duties and responsibilities as assigned. Responsibilities include interviewing and training employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems, creating work schedules. Makes recommendations to the Food and Beverage Director/Manager for hiring and termination in accordance to company policies.
Education and/or Experience
A minimum of five years related supervisory experience is required for position.
Must have experience with:
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals, Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to create and maintain departmental area spreadsheets.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Maintain requirements to obtain and successfully retain a Gaming License issued by the Paskenta Gaming Commission. Maintain: Serve Safe, TIPS and Title 31 certification as trained by Rolling Hills Casino.
The employee must continually lift, push or pull up to 50 pounds. Able to walk or stand for long periods of time.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to weather conditions and exposure to food & beverage grade chemicals. Cigarette smoke is present along with noise levels.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals to perform the essential functions.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed by Rolling Hills Casino Executives and Departmental Director/ Manager.