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Surveillance Monitor

Surveillance Monitor

# of Openings 
Posted Date 
Surveillance Monitor
USD $17.20/Hr.

More information about this job





The Surveillance Monitor is a critical part of the safety and security of Casino Operations. Monitors shall oversee and evaluate casino activity via video equipment by performing the following duties.




Essential Duties and Responsibilities include the following:


  • Provides steady observation of personnel and patrons via video equipment.
  • Self-motivation and diligence are necessary.
  • Understanding of all applicable rules and regulations must be worked towards and reached.
  • Ability to recognize and report all pertinent irregularities and/or improprieties to Surveillance Shift Supervisor.
  • Understanding of chain of command is required.
  • Effective and clear understanding of, as well as ability to use radio to communicate with security staff and other departments.
  • Ability to write complete and fully detailed reports is required.
  • Understanding of Log Book Systems and their maintenance is required.
  • Must be able to work well under extreme pressure.
  • May on occasion be required to report criminal activity to Law Enforcement agencies.
  • Ability and willingness to work all assigned shifts in seven day a week, twenty-four hour a day operation.
  • Must learn, comprehend and comply with all company policies and procedures, MICS, Gaming Regulations and Regulation 31 requirements.
  • Other duties may be assigned.
  • Minimum 21 years of age.




Supervisory Responsibilities

This job has no supervisory responsibilities.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Must be able to satisfactorily complete training on the following types of games conducted: Blackjack, Pai Gow, Texas Shoot-out, 3 card poker.


As a condition of employment with Rolling Hills Casino, Surveillance personnel are prohibited from dating employees, living with employees or having an immediate relative (spouse, child, father, mother, sister, brother, grandfather, grandmother or grandchild) working at Rolling Hills. In addition Surveillance personnel may not transfer to another position.

Education and/or Experience

High School Diploma or GED required. Two years of casino/surveillance related experience is preferred. Knowledge of Closed Circuit Television (CCTV) systems preferred. Must have computer experience with working knowledge of Microsoft Word, Excel and e-mail. Familiar with all games.


Language Skills Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.


Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Must be able to work with positive and negative numbers.


Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions famished in written, oral, diagram or schedule form.


Certificates, Licenses, Registrations

Gaming license issued by the Paskenta Gaming Commission. Must obtain Title 31 certification as trained by Rolling Hills Casino.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job the employee is frequently required to stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of the job, the employee is occasionally exposed to tobacco smoke. The noise level in the work environment is usually quiet. Light levels are low.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Duties, responsibilities, requirements and expectations that pertain to this job are subject to change as needed.