Protect the casino assets and watch for liabilities. Conducts and supervises training and development of surveillance staff by performing the following duties.
Essential Duties and Responsibilities include the following:
Supervises Surveillance Monitors in the surveillance department. Is responsible for the direction, coordination, and
evaluation of agents. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Must be able to satisfactorily complete training on the following types of games conducted: Blackjack, Pai Gow, Texas Shoot-out, 3 card poker, Keno, bingo, Craps Roulette, Let It Ride, Seven Card Stud, Texas’ Hold-Em, Big Six Wheel, Sports Book, and VLT’S.
As a condition of employment with Rolling Hills Casino Surveillance personnel are prohibited from dating employees, living with employees or having an immediate relative (spouse, child, father, mother, sister, brother, grandfather, grandmother or grandchild) working at Rolling Hills Casino. In addition, Surveillance personnel may not transfer to another position.
Associates degree (A.A.) or equivalent from technical school and one years of experience in casino surveillance; or equivalent combination of education. Two year of previous supervisory experience is required. Must have working knowledge of all components of Closed Circuit Television (CCTV) systems. Advanced knowledge of surveillance operations and techniques requires. Must have computer experience with working knowledge of Microsoft Word, Excel and e-mail. Must be certified in all games.