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Security Shift Supervisor

Security Shift Supervisor

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More information about this job


Supervises all administrative issues as it pertains to the Casino, Gaming Commission and involves the Security

Department.  Supervise security and during assigned shift.  Directs emergency evacuation plans under the

authority of the Security Manager.


  • Administers and clarifies policies and procedures set forth by the security department, casino management, and the Tribal Gaming Commission.
  • Responsible for assisting in writing, implementing and updating policies and procedures to meet the

continuing changes for the casino environment and the safety and security of casino and Tribal assets.

  • Responsible for reporting to the Security Manager and Tribal Gaming Commission all non-compliance of company or department policies.
  • Responsible for the completion of weekly payroll and correction of payroll related issues.
  • Creates, reviews, and distributes reports.
  • Manages and accounts for controlled gaming supplies including cards.
  • Monitors required paperwork needed from employees for timely completion and accuracy.
  • Writes and delivers employee evaluations, ensuring they are completed in a timely manner.
  • Schedules and attends department and team meetings to ensure effective communication.
  • Responsible for the operations of the shift including, scheduling, training, discipline, etc.
  • Responsible for ensuring officers trained receive and become proficient in supervisor techniques.
  • Guides casino operation during emergencies up to and including evacuation, closure and reopening.
  • Makes recommendation for any of the previous.
  • Assists security manager with special investigations and/or technical reports.
  • Completes special projects.
  • Must learn, comprehend and comply with all company policies and procedures, MICS, Gaming Regulations and Regulation 31 requirements.
  • Other duties may be assigned.


Requirements: Minimum 21 years of age and valid California Driver License.

Education and/or Experience: 

Associate's degree (A. A.) or equivalent from two-year college or technical school preferred; or nine months experience and/or training in security/law enforcement; or equivalent combination of education and experience. Supervisory experience in security or law enforcement preferred. Computer skills such as Microsoft Word and Excel preferred. Knowledge of California State Alcohol Beverage Control laws preferred. Strong report writing skills required.


Supervisory Responsibilities

Directly supervises 20-30 employees in the Security Department. This position also supervises the transportation drivers and escort officers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting in interviewing, training employees, planning, assigning and directing work, appraising performance, assisting in rewarding and disciplining employees, addressing complaints and resolving problems.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patrons and employees. Ability to speak clearly and in a concise manner.


Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and

decimals. 10 key by touch is preferred.                                                                           


Reasoning Ability                                                                                                 

Ability to apply common sense understanding to carry out instructions furnished written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.


Certificates, Licenses, Registrations

Gaming license issue by the Paskenta Gaming Commission. Must have a Valid California Driver's license and must be able to be insurable by the company insurance carrier. Current First Aid, CPR and First Responder card preferred.  TipS certification as trained at Rolling Hills Casino.  Must obtain Title 31 certification as trained by Rolling Hills Casino.


Physical Demands

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee must frequently lift/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to tobacco smoke. The employee is occasionally exposed to wet, hot, and/or humid conditions and outside weather conditions. The noise level m the work environment is usually moderate to loud.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


Duties, responsibilities and requirements pertaining to this job are subject to change, as needed.