Maintenance Supervisor

Supervises, schedules and coordinates activities of workers engaged in the maintenance and housekeeping of the casino buildings.

• Responsible for the interior and exterior structure, plumbing, fire systems, interior projects, kitchen equipment and facility vehicles.
• Outlines and prioritizes maintenance and housekeeping projects.
• Orders equipment and materials for maintenance and housekeeping projects.
• Schedules maintenance projects, assigning the appropriate personnel for the maintenance task.
• Assigns time and cost to the maintenance project.
• Follows up on completed projects to determine accuracy and to ensure quality requirements have been met.
• Works close with the Facilities Manager to ensure that project schedules are not interfering with routine preventive maintenance.
• Works with other departments to determine the accuracy of the work order request and to schedule the work.
• Identifies and coordinates training needs with the Facilities Manager.
• Analyzes and resolves work problems and employee conflicts.
• Makes recommendations to the Facilities Manager for improvements.
• Monitors customer (internal and external) satisfaction with housekeeping tasks.
• Evaluates employee performance and provides constructive feedback and recommendation to the employee in a timely manner.
• Monitors staffing levels with emphasis on increasing efficiencies and productivity through improving work schedules and work practices.
• Monitors proper use of building equipment and tools with emphasis on safety.
• Other duties as assigned.

Requirements

• Minimum 21 years of age.
• Valid California Driver’s License.
• Slip Resistant Shoes.

Supervisory Responsibilities

As directed by Facilities Manager, supervises employees in the Maintenance department.  Carries out supervisory responsibilities in accordance with the Casino’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Education and/or Experience

High School Diploma or General Education Degree (GED) preferred and/or four years supervisory experience in  maintenance, project management, cost control, and specialization in one of the following fields:  carpentry, drywall, painting, plumbing, or electrical or an equivalent combination of education and experience.  Should have good communication and public relation skills, technical knowledge of building system and equipment. Familiar with building and building equipment preventive maintenance procedures. Should be able to provide materials, labor cost related to specific maintenance jobs, knowledgeable in safety procedures related to all work performed, be proficient in plan reading and able to interpret manufacturer’s literature and manuals as they pertain to the building systems.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Gaming license issued by the Paskenta Gaming Commission. Valid California Driver’s License.  Title 31 certification as trained by Rolling Hills Casino.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to fingers, handle, or feel, and reach with hands and arms.  The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, talk and/or hear.  The employee must occasionally lift and/or move up to 50 pounds and occasionally lift and/or move, pull, push, more than 100 pounds with assistance.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  While performing the duties of this job, the employee is frequently exposed to exposed to wet, warm, hot, and/or humid conditions, moving mechanical parts, high, precarious places, risk of electrical shock and exposed to tobacco smoke.  The noise level in the work environment is usually moderate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Duties, repsonsibilities, requirements and expectations that pertain to this job are subject to change as needed.