The Assistant Cage Manager assists the Cage Manager in managing and overseeing all aspects of the administration and daily operations of the Cage department. Supervises and coordinates activities of personnel involved in performing internal operations in the casino cage by performing the following duties personally and through subordinate supervisors.
Directly supervises all Cage Shift Supervisors. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be at least 21 years of age and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Associate's degree (A.A.) from a college or university and three years related experience directly related to cashier/credit/collection operations or overall gaming operations experience with one-year supervisory experience; or an equivalent combination of training, education and experience. Candidate must demonstrate excellent interpersonal, problem solving, and customer service skills. Must show the ability to work under a team management approach. Must be willing to work any shift and weekends.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of manager, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..
CERTIFICATES, LICENSES, REGISTRATIONS
High security gaming license issued by the Tribal Gaming Agency. Must obtain Title 31 certification as trained by Rolling Hills Casino
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is exposed to tobacco smoke. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.