Rolling Hills Casino

  • Waitstaff

    Posted Date 3 months ago(4/9/2019 7:37 PM)
    # of Openings
    Food & Beverage
    USD $11.00/Hr.
  • Overview

    Provides hospitality for Rolling Hills Buffet, Timbers Steakhouse, and the casino floor by performing the following functions: will serve guest by taking orders, serve food or drinks The candidate must provide friendly, excellent guest service to every guest in a friendly and professional manner at all times.  Must be willing to work weekends, nights and holidays. 


    • Provides constant, attentive and friendly hospitality to guests.
    • Serve and refill complimentary beverages to guests.
    • Sell alcoholic beverages and food to guests, following TipS guidelines.
    • Clear away dirty dishes and glassware from occupied/or unoccupied tables in a timely manner.
    • Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level.
    • Maintain a clean and stocked beverage station (steakhouse, buffet, bar, and casino floor).
    • Operates POS system, balances and reconciles cash & credit card transactions, follow proper procedures for closing and balancing till.
    • Able to maintain a positive and professional team atmosphere with fellow staff.
    • Relay any complaints, problems or positive remarks to Food and Beverage Shift Manager or Shift Supervisor.
    • Maintains assigned workstation and section.
    • Attend and pass a written test from the TipS program.
    • Follow established departmental policies and procedures.
    • Cleans and neatly stocks beverage stations with respective condiments and an assortment of beverages.
    • Maintain daily record keeping of tips.
    • Follow established company and departmental standards for personal appearance and behavior.
    • Other duties as assigned.


    Requirements: Minimum 21 years of age. Slip resistant shoes

    Education and/or Experience: High School Diploma or General Education Degree (GED) is preferred. Three months related experience and/or training. Experience working as a waiter/waitress preferred.  Hospitality mind-set is required.


    Language Skills

    Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.


    Mathematical Skills

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 


    Reasoning Ability

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.


    Certificates, Licenses, Registrations

    Gaming license issued by the Paskenta Gaming Commission.  TipS certification as trained at Rolling Hills Casino.  Food handler’s permit from a relevant government agency.  Must obtain Title 31 certification as trained by Rolling Hills Casino.


    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell.  The employee must continually lift, push, or pull up to 50 pounds.  Specific vision abilities required by this job include close vision, distance Vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  While performing the duties of this job, the employee is occasionally exposed to extreme cold and extreme heat and is regularly exposed to tobacco smoke.  The noise level in the work environment is usually moderate.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


    Duties, responsibilities and requirements pertaining to this job are subject to change, as needed.


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